Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Amazon's fall Prime Day event (technically called Big Deal Days) is in full swing and the deals are as hot as ever. An overwhelming number of fantastic discounts on top items like TVs, laptops, Apple ...

Amazon wants its customers to have an easy shopping experience by offering an extended return window this holiday season. Most items ordered between Nov. 1 and Dec. 31 can be returned through Jan. 31, ...