As any aspiring screenwriter knows, the process of writing a movie script isn’t easy. But if you break it down into its discrete parts—the type of script, a strong premise, solid plot, believable ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

IVR scripts comprise the content of each touchtone menu. To write effective scripts, you must give callers the broadest possible choices with the first menu and offer more specific options with ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Natural language IVR can boost the agent and customer ...