A vendor management program that is grounded in the contractual agreement negotiated between an outsourcing provider and buyer is undoubtedly an enabler of a successful outsourcing solution. The ...

The first three articles in this series focused on the creation an internal environment that would enable a strong culture of privacy and data protection to flourish within the organization. The ...

A robust vendor management program isn’t just required by compliance frameworks like SOC 2 and ISO 27001. It’s also a critical part of a holistic trust management strategy. Implementing a vendor ...

As the entire industry is facing the shift to a more formalized reporting system for environmental, social, and governance (ESG) programs, the most important components of the programs can no longer ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. ITM VRM 3.6 was developed through extensive work with some of the world's ...

Fiserv’s Craig Carrow has a list of five keys to successful remarketing, four of which deal with topics like lower turn time, increased returns, lower operational costs and streamlined operational ...

Law firms providing mortgage servicer clients default-related legal services are vendors, and financial services companies need to treat them as such. Not only that, law firms often interact directly ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

“Rob, are we heading back to loans with LTVs greater than 100%?” I doubt it, but certainly there are some high LTV programs out there, over and above down payment assistance programs. For example, and ...